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Frequently asked questions
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We review all trade applications within 24 to 48 business hours. Once your reseller credentials and business license are verified, you will receive an onboarding email containing your exclusive pricing sheets, order forms, and digital product catalog.
We believe in keeping your cash flow fluid. Our opening order minimum is designed to be highly accessible for local boutiques and independent interior designers, with volume tiers that scale based on your business size. Please submit an application to view our current low-minimum entry thresholds.
Absolutely. We highly encourage our wholesale partners and registered trade professionals to visit our physical showroom and warehouse located at 9508 Front St S, Lakewood, WA 98499. Please coordinate with your dedicated account rep to schedule a walkthrough.
Yes. To protect your retail profit margins, you can completely bypass expensive freight carrier fees by selecting local pickup at checkout. Once your order is pulled and prepped, you can schedule a convenient time to pickup at our Lakewood warehouse.
We specialize in rare, ethically sourced items. The vast majority of our live-edge tables, stone sinks, Balinese furniture, and rustic decor pieces are handcrafted by global artisans. Because these are organic products, each item features completely unique grain patterns, textures, and dimensions that will make your store inventory stand out.
Because we handle heavy freight and unique artisan pieces, all wholesale shipments must be inspected immediately upon arrival. Any shipping damages or freight discrepancies must be noted directly on the carrier's Bill of Lading (BOL) and reported to our team with photo documentation within 48 hours of delivery for a replacement or credit.
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